Anyone visiting or living in Dubai, and above the age of 18, can apply for a post-paid mobile phone account. (du is only available to customers who are UAE residents).

Prerequisites

Etisalat & du

• Aged 18 and older (Etisalat) or 21 and over (du). Under-21s will require an NOC from a sponsor who is 21 or older.
• UAE resident (du)
• UAE visitor or resident (Etisalat)
• A minimum monthly salary of approximately Dhs.2,500
• An unlocked mobile phone

Etisalat

• Passport and residence or visit visa (copy)

  OR

• Resident ID 

• Credit card issued by UAE institution.
• Salary certificate showing a minimum salary of Dhs.2,500 per month.
• Dhs.125 connection fee (which is reimbursed as free credit) and Dhs.50 monthly rental.

• Passport and residence visa (copy)

 OR

• Resident ID 
• One of the following:
• Credit card issued by UAE institution
• Utility bill with physical address for more than three months.
• Copy of tenancy/ownership contract. If tenant, a copy of tenancy contract registered through Ejari, the online system of the Real Estate Regulatory Authority (RERA).
• Letter from employer showing a minimum salary of Dhs.2,500 per month.
• Dhs.125 connection fee and monthly rental from Dhs.25

• Etisalat Business Centre, or Etisalat or du outlets.
• Submit all documents and completed application form.
• Pay the fees (cash or credit card).
• You will receive a SIM card and mobile number, which can be used immediately.

• Register with Etisalat at etisalat.ae
• Complete the form online and register your new username and password. 
• To verify your registration, visit an Etisalat office.
• Complete the application online under Browse & Buy.
• Your SIM card will de delivered to you within three to five days.

        OR 

• Complete the application online at shop.du.ae/en/mobileplans.
• Select your new mobile number.
• Your SIM card will de delivered to you within three to five days.