Connecting To Dewa

Dubai Electricity and Water Authority (DEWA) is the sole provider of water, electricity and sewerage, and when you rent/buy a house, you will need to connect to the service. Most premises are already registered with DEWA and the person named on the tenancy agreement is regarded as the account holder.

Your monthly DEWA bill also includes the Dubai Municipality housing tax, which, over the course of 12 months, adds up to 5% of the rental value of the property.

Prerequisites

  • You have or are about to move into a new property in Dubai

What to bring

  • Tenancy contract (copy)
  • Tenant and landlord’s passports with residence visas (copies)
  • Proof of ownership, deed of sale or sales agreement (copy)

Procedure

  • DEWA
  • Apply online by filling out the form, attaching the documents and making an online credit card payment. Click on eCustomer, Customer Services, Activation of Supply.
  • You will be connected within 24 hours

        OR

  • Visit a DEWA customer care centre and fill out an application form.
  • Pay your deposit
  • You will be connected within 24 hours.

NOTE: If you pay your bills with a direct debit card in the service centre, an additional fee will be charged. This does not apply to online transactions 

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